Under the guidance of Uttar Pradesh Chief Minister Yogi Adityanath, the resolution of public grievances has been streamlined within a definite timeframe. Notably, during the period from January to June 2023, the state of Uttar Pradesh has successfully addressed complaints received through the Public Grievance (PG) Portal (https://pgportal.gov.in) within an average of 24 days. This achievement is in contrast to the maximum limit of 30 days prescribed by the Central Government.
Swift and Efficient Resolution
CM Yogi Adityanath’s emphasis on ensuring swift grievance resolution underscores the commitment of the Uttar Pradesh government to address citizen concerns promptly. The state’s performance in resolving grievances in an average of 24 days showcases an efficient and responsive approach to public service.
Utilizing Technology for Public Welfare
The utilization of the PG Portal for addressing public grievances is a testament to the government’s commitment to leveraging technology for citizen welfare. By making use of this platform, citizens can voice their concerns and grievances, and the government can ensure their timely redressal.
Exceeding Central Government Norms
CM Yogi Adityanath’s announcement that the average resolution time in Uttar Pradesh surpasses the maximum timeframe set by the Central Government underscores the state’s commitment to efficient governance and public service. Timely grievance resolution not only enhances citizen satisfaction but also reflects the government’s dedication to proactive administration.
